Annual Report 2024

Back on Track

Watch A Flight Through 2024

Annual Report 2024

Back on Track

Read Annual Report 2024

Watch A Flight Through 2024

Highlights 2024

Slide 1

KLM wins the APEX World Class Award for the fourth consecutive year for achievements in customer experience, sustainability and safety

KLM celebrates its 105th anniversary and the release of the 105th KLM House,
‘The house on the three canals’

Completion of the cabin conversions to Premium Comfort Class on all Boeing 777 and 787 aircraft

Slide 2

Introduction of the first Airbus A321neo at KLM
A milestone in cleaner, quieter, more efficient flight operations

Introduction of the first of 29 KLM electric tow trucks, electrifying just over 70 per cent of KLM’s ground operations

Anniversary of two first flights
The intercontinental flight (AMS - JKT) 100 years ago and the first trans- Atlantic flight (AMS - CUR) 90 years ago

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slide 1

Completion of the cabin conversions to Premium Comfort Class on all Boeing 777 and 787 aircraft

slide 2

KLM celebrates its 105th anniversary and the release of the 105th KLM House, ‘The house on the three canals’

slide 3

KLM wins the APEX World Class Award for the fourth consecutive year for achievements in customer experience, sustainability and safety

slide 4

Introduction of the first Airbus A321neo at KLM
A milestone in cleaner, quieter, more efficient flight operations

slide 5

Introduction of the first of 29 KLM electric tow trucks, electrifying just over 70 per cent of KLM’s ground operations

slide 6

Anniversary of two first flights
The intercontinental flight (AMS - JKT) 100 years ago and the first trans- Atlantic flight (AMS - CUR) 90 years ago

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Key figures

*

See Consolidated financial statements note 9. Alternative performance measures (APMs) for the reconciliation to the most directly comparable IFRS measure.

*

Metric includes entire fleet, including aircraft that are temporary out of operation. The following aircraft are considered to be new-generation aircraft: Boeing B787-9 and -10, Airbus A321neo and Embraer E195-E2.

Purpose, vision
and strategy

Read about our strategy

Purpose,
vision
and strategy

Read about our strategy

Our Back on Track program

In 2024, KLM launched its ‘Back on Track’ program around five measures to improve profit and close the funding gap in 2025. Back on Track focuses on improving cost efficiency, optimising operations, and restoring financial resilience. Consequently, a series of cost-cutting measures was taken to enhance KLM’s financial performance and address the rising operational expenses.

Read section

Our Back on Track program

In 2024, KLM launched its ‘Back on Track’ program around five measures to improve profit and close the funding gap in 2025. Back on Track focuses on improving cost efficiency, optimising operations, and restoring financial resilience. Consequently, a series of cost-cutting measures was taken to enhance KLM’s financial performance and address the rising operational expenses.

Read section

Our passenger network

Number of passengers and destinations per continent
Europe

Our passenger network

Number of passengers and destinations per continent

North America

Our passenger network

Number of passengers and destinations per continent

Asia

Our passenger network

Number of passengers and destinations per continent

South America

Our passenger network

Number of passengers and destinations per continent

Africa

Our passenger network

Number of passengers and destinations per continent

Caribbean

Our passenger network

Number of passengers and destinations per continent

Middle East

Our passenger network

Number of passengers and destinations per continent

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Downloads

Annual Report 2024

Financial Statements 2024